This policy explains how UmasDoPuja (also operating as "DoPuja" and "Jyotish.life", hereafter "we"/"us") collects, uses, and protects your information across all our products:
For any privacy question, write to support@umasdopuja.com.
All payments and payouts run through Razorpay (and Razorpay's payout arm RazorpayX). Card numbers, CVVs, UPI PINs, and bank credentials are entered directly into Razorpay's PCI-DSS-compliant checkout — DoPuja never sees, receives, or stores these details. We keep only the transaction reference, amount, timestamp, and payment method label (e.g., "UPI" or "Card") needed for receipts and support.
We do not sell your data. We share only what each partner needs to make the service work:
All traffic is transported over HTTPS/TLS. Passwords and OTP codes are hashed and never stored in plain text. KYC documents (PAN, Aadhaar, address proof) and bank details are kept in access-restricted object storage and are visible only to authorized admin personnel for verification and payout. Access to production systems is limited to a small operations team.
We keep your account and booking data while your account is active. Transaction records (payments, invoices, GST) are retained for at least 8 years to satisfy Indian tax and accounting law. Booking chat and live-location data are auto-deleted 90 days after a puja completes.
You can request account deletion any time via the Delete Account page or by emailing support@umasdopuja.com from your registered phone/email. We will remove your profile, addresses, booking chat, and push token within 30 days. Records that must be preserved for legal/tax reasons will be anonymised where possible.
The website uses essential cookies for login sessions and CSRF protection. The mobile apps do not use browser cookies. You can control cookie preferences through your browser settings.
Our services are not directed at children under 18. We do not knowingly collect personal information from anyone below that age. If you believe a minor has provided us data, please email us and we will delete it.
We may update this policy as our services evolve. The "Effective date" at the top will always show the latest version. Material changes will be highlighted in the app or emailed to you.
Questions about this policy? Contact us or email support@umasdopuja.com.